Growth CRM

checking send configuration…
?
Guest
Display name · not a login

Overview

Click any number below to jump straight to that data.

Trends

Case volume, reconstructed churn stock, open signals by category, and task mix — from ingested orders and the latest program run.

What this does

Upload Dental Infinity case data and competitor snapshots, the engine turns them into prioritized signals per dentist/practice (ordering drop-off vs. their own baseline, remake/hold friction vs. network benchmark, complaint severity, competitor exposure), and you can build a segment, draft a campaign, and send it — to real email if you configure SMTP in .env, or as a safe dry run otherwise.

Latest Growth Program (click to open)

No growth program generated yet — go to Weekly Growth Program.

Practices & Dentists

Directory of every practice and dentist built from uploaded case data. Click a row for detail — use Back to return with filters kept.

Practices

PracticeRegionAreaTags

Dentists

NamePracticeStageTagsEmail

Signals

Open, actionable alerts produced by the last weekly program run.

PriorityCategoryDentistPracticeDetailAction

Tasks

Every actionable signal becomes a real, assignable, attempt-tracked task.

Task Status Report

TaskCategoryDentistPracticeDueAttemptsStatusRaised

Offers & promotions

Flyer-sourced only — prices and hooks match Dental Infinity print assets. Status active/draft; DRY_RUN stays on until SMTP is configured.

CTA contacts (from flyers)

Phone 020 8129 1810 · WhatsApp 07477 352709 · labadmin@dentalinfinitylab.co.uk · dentalinfinitylab.co.uk

Segments

Define who a campaign should reach — by open alert, lifecycle stage, or both.

Create segment

Existing segments

NameCreated

Click a segment's name to preview members, or "Build campaign" to jump to Campaigns with it preselected.

Campaigns

Draft, review, and send a message to a segment.

Build a campaign

Placeholders: {{dentist_name}} {{practice_name}} {{signal_detail}} {{recommended_action}}

Campaigns

NameSegmentStatusSent at

Weekly Growth Program

Generate and review the consolidated, prioritized program for a week.

Generate

Runs commitment checks, overdue flags, and the signal engine for the chosen week, then consolidates results per dentist/practice using the selected event template (P0 remake → P1 win-back → P2 churn-report).

Latest program

Nothing generated yet.

Admin

Data uploads and the tunable thresholds behind the signal/task engine.

Data uploads

Case data (orders)

DIL case-level export (CSV). Builds/updates practices, dentists and orders.

Drop CSV here or click to choose

Competitor snapshots

Practice / lab_name / period / metric / value.

Drop CSV here or click to choose

Contact emails (for real sending)

Case exports have no email addresses. Upload a list with Practice Name + Email (and optionally Doctor/User Group) — e.g. an MLC logged-in-users export — to attach send-to addresses to practices/dentists.

Drop CSV here or click to choose

Upload history

TimeTypeFilenameRows

Program configuration

These thresholds drive the signal and task engine — edit and save without a restart. Defaults come from config.js; nothing here is a validated rule, just a tunable starting point.